Samantha joined DK Pierce with over 7 years of experience in the health care and insurance industries. Prior to joining DKP, Samantha was an Office Manager for a Pediatric Dental Office where she worked directly with Indiana Medicaid and the CHIP program, as well as various commercial insurance companies to secure patients's access to pediatric dental procedures and surgeries.
Her responsibilities included verifying patients’ benefits, managing prior authorization requests, determining patients’ cost share requirements, and assessing anticipated and actual reimbursement. She was also responsible for supervising the duties and responsibilities of the practice staff, managing accounts receivable, analyzing monthly financial data, and implementing policies to support the financial health of the practice.
Samantha supports DKP PayerScope® market monitoring services by researching and analyzing policy and reimbursement changes for Medicaid programs. She tracks the latest Medicaid updates in our proprietary DKP Compass™ database with information from Preferred Drug Lists, injectable fee schedules, provider bulletins and manuals, and Pharmacy and Therapeutic (P&T) and Drug Utilization Review Board (DUR) committee meetings to keep our clients aware of changes affecting access to their products and competitive products.